Privacy Policy

Last updated on 1st January 2024

This privacy policy is for SISE Technology Private Limited, a Private Limited Company incorporated under the Companies Act, 2013 and having its registered office at AE-694 Sector 1, Salt Lake City, Bidhan Nagar AE Market, North 24 Parganas, Saltlake, West Bengal, India, 700064 "SISE"( "we", "us", or "our"), describes how and why we might collect and share ("Process") your information when you use our services ("Services"), such as when you:

Visit our website at https://playasport.in/ , or any website of ours that links to this privacy notice; or
Download and use our application(s), such as our mobile application — Play a Sport

By using our Services you agree to our use of your personal information (including your Personal Data as envisaged under the data privacy laws of India) as per the terms of this Privacy Policy, as may be amended from time to time by us at our discretion. You hereby confirm and agree to our collection, storage, processing, transferring and sharing of your personal information (including Personal Data) with third parties or service providers for the purpose set out in this Privacy Policy.

Should you require a copy of the Privacy Policy in any other language identified in the Indian Constitution, we request you to kindly request for the same from us at admin@playasport.in and we will share the same with you at the earliest.

Personal information, subject to this Privacy Policy will be collected and retained by SISE.

Should you have any concerns or queries regarding the use of your information, our Privacy Policy will assist you in understanding your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at admin@playasport.in

Index

1. WHAT INFORMATION OF YOURS DOES SISE COLLECT?
2. HOW WE PROCESS YOUR INFORMATION?
3. ON WHAT LEGAL GROUNDS DO WE DEPEND TO HANDLE YOUR INFORMATION?
4. WHEN DO WE SHARE YOUR PERSONAL INFORMATION AND WITH WHOM?
5. ACCESS BY CHILDREN
6. WHAT IS OUR POSITION REGARDING THIRD-PARTY WEBSITES?
7. DO WE UTILIZE COOKIES AND ALTERNATIVE TRACKING TECHNOLOGIES?
8. HOW DO WE MANAGE SOCIAL MEDIA LOGINS ?
9. INTERNATIONAL DATA TRANSFERS
10. DATA RETENTION
11. SECURITY MEASURES
12. CAN WE MODIFY THIS NOTICE?
13. HOW CAN YOU CONTACT US REGARDING THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR COLLECTED DATA?

WHAT INFORMATION OF YOURS DOES SISE COLLECT?

SISE only collects the personal information as shared by you with us when you register on our website or mobile application for availing our services or for obtaining information about us or our Products and Services or for contacting us Personal Information Provided by You . The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following

Your account related information such as your name, email address, phone number; age;

Mobile Device Access -In order to provide accurate results and assistance, we may request you to allow access to your mobile device's bluetooth, calendar, camera, call, contacts, and other features. If you wish to change our access or permissions, you may do so in your device's settings.

Payment information;

Geolocation - We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.

IP Address;

People, addresses and phone numbers in your address book;

Personal description and photograph, if shared by you on your Profile page;

Credit history information;

Past bookings, upcoming books through our Platform

Cookies and web bacon;

Your preferred sports activities and Institutions;

Membership details

You may opt to not provide certain personal information to us however, the same may affect your overall experience in benefitting from our Products and Services.

The aforementioned Personal information may be collected when you engage in any of the following activities:

ranting permission to upload your contacts, including access to mobile device contacts or messages for certain services;

Configure your settings on, provide data access permissions;

Participate in any discussion, feedback or any other community feature as may be shared by us;

Seek alerts on new listings of Institutions, or vacancy in any Institution;

Chatroom, feedback videos, audios et.

Sensitive Information . We process sensitive information and only when necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

Medical conditions (if any) fitness regimes;

Credit card/debit card/other payment mode information to facilitate payments for our Services.

We use this special category of personal data, for example to share the same with the Institutions that you opt to avail the services of and therefore, to ensure that they have been apprised of the health conditions in advance to provide their best services and care. We require your express consent to collect and process special categories of personal data. You may refuse or revoke your consent at any time, please see the section about “ON WHAT LEGAL GROUNDS DO WE DEPEND TO HANDLE YOUR INFORMATION” below. A limited number of our personnel will have access to special categories of personal data provided by you .

Social Media Login Data . We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, Google or other social media account. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE MANAGE SOCIAL MEDIA LOGINS”.

Automatically collected information. If you use our application, we also may collect the following information if you choose to provide us with access or permission:

The internet protocol (IP) address utilized for your computer's internet connection.

Device or computer location.

Device metrics encompassing usage times, application usage, connectivity specifics, and any encountered errors or event failures.

Services metrics, involving technical errors, user interactions with service features/content, preferences, backup data, device location during app usage, and uploaded image/file information (e.g., file names, timestamps, and locations).

Version details and time zone settings.

Purchase and content usage history.

Complete Uniform Resource Locator (URL) clickstream from, to, and within SISE’s websites, including timestamps; products and content viewed or searched; page responsiveness, download issues (e.g., scrolling, clicks, mouse-overs).

Phone numbers utilized for contacting customer service.

Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our application, for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: [Cookie Notice URL].

Information received from third-party sources

We may receive information about you from other third-party resources such as public databases, social media platforms, data providers or other third parties and this information may include your email address, phone number, social media profile, IP address etc.

If you interact with us on a social media platform using your social media account (e.g., Facebook or X), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account's privacy settings.

HOW WE PROCESS YOUR INFORMATION?

We process your information after receiving your consent for the purpose of enhancing your experience while accessing our Services.
Legitimate Interests : We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

Send users information about special offers and discounts on our products and services;

Develop and display personalized and relevant advertising content for our users

Analyze how our Services are used so we can improve them to engage and retain users Support our marketing activities

Diagnose problems and/or prevent fraudulent activities

Understand how our users use our products and services so we can improve user experience

To enable you to make payments for our Services. We use a third-party service provider to manage payment processing. This service provider is not permitted to store, retain or use information that you will provide other than for the sole purpose of processing the payments on our behalf.

To seek your feedback about our Service;

Process your requests, enquiries and complaints, customer services and other related activities;

Develop and display personalized content catering to your interests, location etc.;

Identify the usage trends and preferences to further improve your experience

Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

Contractual Obligations: We might handle your personal information when we deem it necessary to meet our contractual responsibilities towards you. This includes providing our Services or doing so at your request before finalizing a contract with you.

ON WHAT LEGAL GROUNDS DO WE DEPEND TO HANDLE YOUR INFORMATION?

In India, the law on data protection is in the process of being executed however, on the basis of the existing practice and guidelines available, we handle your information. There are certain rights available to you as the Data Principal, in relation to the use of your data:

Right to Information: You possess the right to receive information regarding the collection and utilization of your personal data, as outlined in this Policy.

Access Rights: You hold the right to access the personal data you've provided by requesting us to furnish the same.

Right to Update/Modify/Rectify information :You retain the right to request us to correct or update your inaccurate or incomplete personal data.

Right to Erasure: You maintain the right to request the deletion of your personal data from our records.

Right to limit processing: You have the right to request us to temporarily or permanently cease processing all or some of your personal data.

Right to Object: You have the right to object to the processing of your personal data under certain circumstances. Additionally, you possess an absolute right to object to the processing of your personal data for direct marketing purposes.

Data Portability Right: You possess the right to request a copy of your personal data in electronic format and have the option to transmit this data for use with another third-party's product or service

In case you want to exercise the rights set out above you can contact our Grievance Officer whose details are set out in Section 13 below.
Your data, provided as a User for our Services, will be processed by us to deliver Services to you or to take preliminary steps before providing such Services, as per your request. If we do not use this data explicitly to provide Services, we will seek your consent explicitly. You have the option to withdraw this consent anytime by contacting us at _________.

WHEN DO WE SHARE YOUR PERSONAL INFORMATION AND WITH WHOM?

Institutions, and Other External Service Providers: We might share your information with third-party vendors, service providers, contractors, or agents ("third parties") who perform services on our behalf and need access to your information for those purposes. We have contractual agreements with these third parties that are designed to protect your personal information. They are only permitted to handle your personal information as per our instructions, refrain from sharing it with any other organization, and commit to safeguarding and retaining the data for the duration specified by us. The categories of third parties with whom we might share personal information include:

Ad Networks

Affiliate Marketing Programs

Cloud Computing Services

Communication & Collaboration Tools

Data Analytics Services

Data Storage Service Providers

Finance & Accounting Tools

Government Entities

Order Fulfillment Service Providers

Payment Processors

Performance Monitoring Tools

Product Engineering & Design Tools

Retargeting Platforms

Sales & Marketing Tools

Social Networks

Testing Tools

User Account Registration & Authentication Services

Website Hosting Service Providers

Additionally, there are specific instances where we may need to share your personal information:
Business Transfers: In situations involving mergers, sale of company assets, financing, or acquisition of our business, we might share or transfer your information.
Google Maps Platform APIs Usage: Certain Google Maps Platform APIs might access and use your information for location-specific requests. We store location data on your device for a specified period. You can revoke consent by contacting us.
Affiliates: We might share your information with our affiliates, requiring them to adhere to this privacy notice.
Business Partners: Your information might be shared with our business partners to provide specific products, services, or promotions.
Other Users: When sharing personal information on public areas or interacting with other users, such information may be publicly visible. Also, interactions via social networks could make certain details accessible to your contacts.

ACCESS BY CHILDREN

SISE does not offer Services to children. We provide the Services relevant to children for purchase by adults. If you are below 18 years of age, you may only use SISE’s Services under the supervision of a parent or guardian.

WHAT IS OUR POSITION REGARDING THIRD-PARTY WEBSITES?

The Services, which might include our offer wall, could connect to third-party websites, online services, or mobile applications, and display advertisements from non-affiliated third parties. These links may direct you to other websites, services, or applications. Consequently, we do not assure the reliability of such third parties, and we are not accountable for any losses or damages resulting from using these third-party websites, services, or applications. The presence of links to third-party websites, services, or applications does not signify our endorsement. We cannot ensure the safety and confidentiality of information provided to third parties. Any data collected by third parties is beyond the scope of this privacy notice. We do not assume responsibility for the content, privacy practices, or policies of any third parties, including other websites, services, or applications linked to or from the Services. It is advisable to review the policies of these third parties and directly contact them to address any inquiries.

DO WE UTILIZE COOKIES AND ALTERNATIVE TRACKING TECHNOLOGIES?

We might employ cookies and akin tracking technologies (such as web beacons and pixels) to obtain or retain information. Detailed information on our utilization of these technologies and how you can decline specific cookies is outlined in our Cookie Notice.: [Cookie Notice URL].

HOW DO WE MANAGE SOCIAL MEDIA LOGINS ?

Our Services offer you the option to sign up and log in using your third-party social media account details (such as Facebook or Twitter logins). If you choose this method, we will receive certain profile details from your social media provider. The profile data we receive might vary based on the involved social media provider but typically includes your name, email address, friends list, profile picture, and other information you publicly share on the platform. For instance, if you log in using Facebook, we may request access to additional permissions related to your account, such as your friends, check-ins, and likes, and you have the option to grant or refuse access to each individual permission. We will utilize the information received solely for the purposes described in this privacy policy or as explicitly communicated to you within the applicable Services. Please note that we do not govern nor take responsibility for other uses of your personal information by your third-party social media provider. We suggest reviewing their privacy notice to comprehend how they gather, utilize, and share your personal information, as well as how to set your privacy preferences on their platforms and apps.

INTERNATIONAL DATA TRANSFERS

We may transfer, store, and process your information in countries outside India however, this will vary basis the Central Government of India’s regulations and permissions, from time to time. Our servers are situated in India. If you access our Services from a location outside [Country], be aware that we may transfer, store, and process your information in our facilities and by third parties with whom we share your personal information (refer to " When do we share your personal information and with whom?" above). We've implemented protective measures, for personal information transfers between our group companies and with third-party providers. These clauses mandate all recipients to protect personal information processed from India in compliance with the existing laws in India.

DATA RETENTION

We only retain your personal information as long as necessary according to this privacy policy, unless extended by law (like tax or legal requirements). No purpose in this policy warrants holding your personal information longer than specific period tied to user account status or termination/other stipulations. When there's no legitimate business need to process your personal information, we'll either delete or anonymize it. If not feasible (like archived backups), we'll securely store your information while restricting further processing.

SECURITY MEASURES

We've implemented reasonable technical and organizational security measures to protect processed personal information. However, no online transmission or data storage is 100%.

CAN WE MODIFY THIS NOTICE?

Periodically, we may revise this privacy notice. Any updated version will display a revised "Effective Date" and will become operational once accessible. If substantial alterations are made to this notice, we might notify you either by prominently displaying the changes or by directly sending you a notification. We encourage you to frequently review this privacy notice to stay informed about how we protect your information.

HOW CAN YOU CONTACT US REGARDING THIS NOTICE?

For inquiries or remarks about this notice, you may reach out to our Grievance Office, [ Name], via email at [Email Address], by phone at [Phone Number], or by e-mail at:

HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR COLLECTED DATA?

As per the laws applicable in India, you might have the right to request access to your personal information collected by us, amend that data, or have it erased. To initiate a request to review, update, or delete your personal information, please write to us at.