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Play A Sport is a platform that enables its Users to discover and connect with various Institutions that are providing coaching, training with respect to various sports including providing, facilities for providing structured training, coaching, and resources for the development of children's athletic skills and overall sports education by the Institution. This includes, but is not limited to, the coaching staff, programs, facilities, and services offered by the Institution.
Our office is located at registered office at AE-694 Sector 1, Salt Lake City, Bidhan Nagar AE Market, North 24 Parganas, Saltlake, West Bengal, India, 700064.
A minimum fees of INR 100/- is payable by the Users for using the Services on the Platform.
No refund will be offered against the membership fees paid by the User for availing the Services on the Platform. Users are requested to go through the Refund & Cancellation policy on our Platform.
The discounts, if available, will be shared on the Platform and/or also informed to the Users via their emails and phone numbers, as shared with SSE.
No, only the Users that have purchased the Services of the Institution can avail the same. Other than the User/ person enrolled by the User, no other person can avail the Services or attend any session.
Any individual can join the Platform and upon the payment of the requisite fees, avail the Services offered by the Institutes.
Discover, Book & List Academies
Yes, you can.
We are continuously expanding our network of partner academies. If there are no academies in your area currently, please check back regularly as we add new locations frequently. You can also contact us to suggest academies in your area.
There will be a dedicated marketplace inside the Play a Sport app and/or available from the academies directly.
The ratings are an average of the reviews received from the Users of our platform that have availed the Services offered by the Academy.
The Users that have purchased the Services of a particular Institute/Academy from our Platform are given an option to share their reviews/ratings from their account-orders-review option. A feedback can also be submitted along with the rating.
We do not offer offline booking. All the purchases/bookings have to be made online and any issue pertaining thereto may be addressed to our grievance officer at Play a Sport Customer Care Support. Please find the same at our Contact Us page.
Please send the details of your issue with the academy to our grievance officer at admin@playasport.in .
On-Demand Booking of academy, Events, Tournaments etc.
Once you select the academy/institute of your choice, you will be given option to select the term/duration of the training along with the corresponding costs, you may select the plan best suited to you. Upon selecting the plan, you can proceed with checking out the cart and make the payment towards the Services selected by you.
It may take upto 24 hours for the bookings to get reflected on your account. However, if after 24 hours also the issue persist, please write to our grievance officer at admin@playasport.in.
Yes , Play a Sport will issue an Unique ID upon registration, also please carry your id proof for confirming your identity at the academy.
The data pertaining to your bookings/invoices will be available in your account profile -orders section. In case you are unable to retrieve the same please write to our grievance officer at admin@playasport.in.
No. The bookings made for one academy can not be interchanged for another academy.
Yes, It is Possible but All the credentials and IDs will be separate, For Ex- One Phone number cannot be associated with more than one account.
Please refer to our refund & cancellation policy at Refund and Cancellation Page.
We do not offer offline bookings.
Rescheduling Academy Slots, Rescheduling Policies, Charges etc.
Yes , Rescheduling is possible but please refer to our Refund and Cancellation Policy for unused booking and rescheduling.
Please refer to our Refund and Cancellation Policy for unused booking and rescheduling.
No. Since the payment has been made by you towards the Services offered by one Academy, the same cannot be changed to another Academy.
No. This option is not available.
This depends on the policy of the academy/institution whose Services has been purchased by you. Please write to our grievance officer at admin@playasport.in.
In that case , The excess amount will be sent to your wallet of Play a Sport.
Change Self Rating of Skill, Rate Academy & more
I booked one academy yesterday, but it's not reflecting on the app!
No. The ratings are kept anonymous.
The Academy/Institute whose Services you have availed of, you can review them.
Yes, you can.
Saved Cards, Transaction Related Queries
Payments can be made via Debit Card, Credit cards and UPI.
It may take upto 24 hours for the bookings to get reflected on your account. However, if after 24 hours also the issue persist, please write to our grievance officer at admin@playasport.in.
It means that the refund will be made to you withing 5-7 working days (not counting the weekends or public holidays)
The money debited from your account towards your purchases will be credited to SISE account.
From your profile section, you can modify the saved cards details and delete the ones that are not required.
Profile, Delete Account, Privacy Policy, Terms of Service etc.
Select your profile on the website/application and choose the edit option and modify the information as required.
Select your profile on the website/application and choose the edit photo option and modify the information as required.
Select your profile on the website/application and choose the edit photo option and modify the information as required.
On your profile, you can select the option to Delete account, upon clicking the same there will be a pop up asking you if your decision is final and upon your confirmation, your account will be deleted.
No. The Platform only allows single user with single number to login at a time.